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Privacy Policy

Last updated: January 4, 2020

Diladele B.V. ("us", "we", or "our") operates the web site with all its subdomains (the "Service"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at

Information Collection And Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address, name, phone number, postal address, other information ("Personal Information").

Log Data

We may also collect information that your browser sends whenever you visit our Service ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this type of information in order to increase our Service's functionality. These third party service providers have their own privacy policies addressing how they use such information.

Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

The following third party providers are currently used by Diladele B.V.

  • MailChimp (see Used to manage e-mail subscriptions and periodically send e-mail messages to subscribers about new products of Diladele B.V. Information is stored without time limit.
  • ZenDesk (see Used to manage support issues sent to Issues are stored in the system without time limit. More information is at
  • PayPal (see Used to accept payments on our site and to process generation of license keys for our products. Purchase records are stored without time limit.
  • Google Analytics (see Used to track user behaviour, visited pages and clicked links on our site. Information is stored in the system for at least 14 months.
  • Microsoft Office 365 (see Used to host e-mail of Diladele B.V. and for all external communications by e-mail. E-mail messages are stored without time limit.
  • Microsoft Azure (see Used to host some subdomains of Diladele B.V. Only IP addresses of visitors are stored in the system for not more than 7 days.
  • Hetzner (see Used to host some subdomains of Diladele B.V. Only IP addresses of visitors are stored in the system for not more than 7 days.


Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.

We use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.


We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.

Compliance With Laws

We will disclose your Personal Information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Service.


The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Your Rights Regarding Your Personal Information

You have the following rights regarding your personal information.

  1. You can request a copy of personal information we collected about you.
  2. You can ask us to update your personal information, or correct such personal information that you think is incorrect or incomplete.
  3. You can request that your personal information is deleted from our system.
  4. You can object to our processing of your personal information; and/or withdraw your consent to our processing of your personal information.

International Transfer

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Netherlands and choose to provide information to us, please note that we transfer the information, including Personal Information, to Netherlands and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 16 ("Children"). Please do not use our web sites if you are under 16 years of age.

We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you are aware that your Children has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a children under age 16 without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at Please also contact us if you would like to ask for removal of any personal information we or our third party service providers collected. Please note we may refer you to our third party providers to actually perform the removal of your personal information.